Question 1

What is Zoyago?

Accepted Answer

Zoyago is a coach and minibus hire company in the UK, providing minibuses and coaches with drivers all across the Kingdom. As a proud subsidiary of the registered 'Go Travel App Ltd,' our foundation is built on reliability, safety, and a commitment to excellence.

Question 2

What services does ZoyaGo offer?

Accepted Answer

We offer private Minibus and Coach Hire Services with Driver in the UK. We cater to all kinds of group travel needs like private tours, airport runs, school trips, wedding transportation, etc.

Question 3

Where does ZoyaGo operate?

Accepted Answer

ZoyaGo operates all over the United Kingdom including England, Scotland, Northern Ireland & Wales.

Question 4

Is there a minimum or maximum hire duration?

Accepted Answer

No, there is no minimum or maximum hire duration with Zoyago. We do trips with customers who book us for a couple of hours to months and even the entire year on a schedule.

Question 5

How far in advance should I book a minibus or coach?

Accepted Answer

There are limited coaches and minibuses available in most cities. It is best to book as soon as you can. Booking on the day or a couple of days before the trip is not recommended. May to August and December are peak seasons and booking before the peak season is highly recommended.

Question 6

Can I make changes to my reservation after booking?

Accepted Answer

You can change your reservation after mutual agreement. However, some changes may not be accepted if the driver is not available or another vehicle is not available at that time.

Question 7

Do you provide long-term contract hire services?

Accepted Answer

Yes, we provide long-term contract hire services. Contact us to know more about how you can hire us for a long-term basis.

Question 8

How many miles are included in a day trip?

Accepted Answer

100 to 120 miles are included in a day trip. However, this may change in some cities so please confirm it with us when hiring any vehicle.

Question 9

Which Minibus and Coach Brand do you have?

Accepted Answer

We have Minibuses and coaches from Volvo, Volkswagen, Mercedes, Ford, and other popular brands.

Question 10

Do you offer amenities like Wi-Fi or entertainment options to enhance the travel experience?

Accepted Answer

Yes, we offer amenities like Wi-Fi and entertainment options to enhance the travel experience for families and friends.

Question 11

Is there a restroom on board the vehicles?

Accepted Answer

Yes, there are restrooms in some coaches we provide. But please confirm this when hiring a coach.

Question 12

Do you have Wheel-chair accessible vehicles?

Accepted Answer

Yes, we have some wheelchair accessible vehicles. However, you must check availability when booking.

Question 13

What is included in the rental price?

Accepted Answer

Fuel costs, drivers, and all the amenities mentioned are included in the trip.

Question 14

What other amenities are offered on board?

Accepted Answer

Depending on the vehicle type, we offer a range of amenities like Comfortable Leather seats with Front Tables, Overhead Compartments, Lighting, AC and Heater, enough storage space for larger groups and wheelchair accessibility, Power Sockets and free Wi-Fi, TV and Mini Fridge, etc.

Question 15

How much to hire a minibus and driver?

Accepted Answer

You can hire a minibus with a driver for as low as £39. But the final costs depend on factors like travel time, type of vehicle required (9 seater, 12 seater, 16 seater or more), your travel date and other factors.

Question 16

How much does it cost to hire a minibus for the day?

Accepted Answer

Different minibuses have different rates e.g. 16 seater minibus usually costs £600 to £700 per day provided the hours are not in anti-social hours. Similarly, 30 seater and bigger vehicles have a higher day rate.

Question 17

Are there any hidden fees or charges I should be aware of?

Accepted Answer

There are no hidden charges. However, you may be asked to pay extra if there are extra stops during the trip or if you change your pickup or drop-off time. We do try to make sure that you don't pay extra in such cases but there may be scenarios where we may ask you to pay for the extra pickups or dropoffs.

Question 18

What payment methods do you accept?

Accepted Answer

We accept credit cards, bank transfers, Apple Pay and Google Pay.

Question 19

How long is my quote valid for?

Accepted Answer

Once you get a quote, it will be valid for 24 hours. If you don't respond back to us within this time, you will have to get a new quote after that.

Question 20

Is there any Discount or membership for repeated customers?

Accepted Answer

Yes, we have special discounts for repeat customers. Corporate Customers also can list us as vendors on their systems and we can give them special discounts.

Question 21

Is Fuel price included in booking?

Accepted Answer

Yes, the fuel price is included in the price quotation you get.

Zoyago Coach and Minibus Hire FAQs